BHS

Behavioral Health Information for Persons Served

Welcome to the Behavioral Health Services information page. Here you can find important documents and resources for persons served, families, and advocates, including client rights, complaint information, privacy forms, records requests, and accessibility support. Our goal is to make sure you have clear access to the information you need.

Client Rights

• Client Rights Policy
• Sample Consent Form

Complaints and Grievances

• Complaint Form

Privacy and Confidentiality

• Notice of Privacy Practices

Access to Records

• Release of Information / Authorization Form
• Access Your Online Treatment Records Here

Accessibility and Language Assistance

• Notice of Availability of Language Assistance Services
   

Emergency and Crisis Resources

• If you are experiencing a medical emergency or need immediate crisis support, call 911, go to the nearest emergency department, or contact the 988 Suicide & Crisis Lifeline.
• 24/7 Addiction Helpline - 330-940-1133
• Poison Help Line - 1-800-222-1222
   

Contact Information

Summit County Public Health

Behavioral Health Services

1867 W. Market St.  Akron, Ohio 44313

Phone: 330-375-2984

Fax: 330-752-7791

page updated 04-06-2026