FAQs

Frequently Asked Questions

Stay Safe Ohio Order FAQs 

 

Q: What are the requirements for my business to reopen?
A:
The Responsible RestartOhio sector specific operating requirements can be found here.
 
Q: Is coronavirus disease 2019 (COVID-19) in Summit County?
A:
Yes. The current number of cases in Summit County is updated daily and can be found on the Summit County Data Dashboard.  More cases of COVID-19 are likely to be identified in the coming days and COVID-19 is now community spread. At this time, there is no vaccine to protect against COVID-19 and no medications approved to treat it. Nonpharmaceutical interventions will be the most important response strategy to try to delay the spread of the virus and reduce the impact of disease.
 
Q: What is coronavirus disease 2019 (COVID-19)?
A:
COVID-19, or coronavirus disease 2019, is respiratory disease caused by one of the seven coronaviruses known to infect humans. It was first identified in humans in Wuhan, Hubei Province, China, in December 2019. The virus that causes COVID-19 is called SARS-CoV-2.
 
Q: Why am I at risk?
A:
There is community spread across Ohio and the United States, meaning you can pick up the virus that causes COVID-19 from people you know or from out in your community from unknown sources, much like you catch the flu.
 
Q: What are the symptoms?
A:
Symptoms, which generally appear two to 14 days after exposure, include cough or shortness of breath/difficulty breathing. You also may have COVID-19 if you have two or more of these symptoms fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, and loss of taste or smell. These symptoms range from mild to severe; however, some people with COVID-19 have no symptoms. Older adults, people with chronic health conditions, and people with compromised immune systems are more likely to become more severely ill.
 
Q: How does it spread?
A:
COVID-19 is believed to spread mainly from person-to-person between people who are in close contact (within about 6 feet) with one another and through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes, but this is not thought to be the main way the virus spreads.
 
Q: What can I do to prevent it?
A:
There are no vaccines to prevent COVID-19. Stay home except to go to work or for medical care or household necessities. Try to work from home if possible. Use the personal prevention protection methods shown in the graphic below. Clean high-touch areas — counters, tables, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, nightstands — often, using household cleaning spray or wipes according to label directions.
 
Q: Should I wear a mask?
A:
 As of July 23, 2020 Ohioans are to wear cloth face coverings to cover their nose and mouth when not at home except in situations as described in the  Public Health Order. Local ordiances may also be in effect. A cloth face covering may prevent the spread of virus from the wearer to others, which is especially important if someone is infected but does not have symptoms. Masks do not replace the need for social distancing, frequent hand cleaning and other everyday preventive actions. They should never be used on children younger than 2, anyone with breathing problems, or anyone who cannot easily remove them in their own. 
 
Q: Why did the Ohio governor and health director order residents to stay home, prohibit gatherings of 10 or more, and close schools and many businesses and other services?
A:
Preventing the spread of coronavirus disease 2019 and preventing deaths requires limiting exposure to as few people as possible. People who have COVID-19, sometimes without showing any symptoms, can pass the disease on to two or three other people without knowing it. 
 
Q: Can I go outside?
A:
Yes. The order does not prohibit you from going outside or to a park for a walk or exercise, but try to stay 6 feet away from others you encounter. 
 
Q: What should I do if I think I have COVID-19?
A:
Call a healthcare professional if you develop symptoms listed above. Older people, people with underlying medical conditions, and people with compromised immune symptoms should contact a healthcare provider early. If you experience severe symptoms (e.g., persistent pain or pressure in the chest, new confusion or inability to arouse, bluish lips or face, or other concerning symptoms), contact a healthcare provider or emergency department and seek care immediately.
 
Q: Should I get tested for COVID-19?
A:
Testing supplies are being expanded across the state; however, testing still remains largely limited in Ohio to individuals who are sick or exhibiting symptoms. Testing is centered around Ohioans in nursing homes, colleges and other congregate settings, and professionals who provide care for the ill. This will allow providers to immediately and aggressively act to treat these at-risk patients and to take safety precautions to prevent spread of the disease. If you would like to be tested for COVID-19 please contact your Primary Care Physician for testing availability or attend community testing sites such as Pop-up testing sites, Rite Aid or CVS. See our testing page for more information.
 
Q: Should I visit my doctor for concerns not related to COVID-19?
A:
You should make all medically necessary visits as recommended by your healthcare provider. Ask for teleservices if available and appropriate.
 
Q: Am I more at risk for COVID-19 because I smoke?
A:
Smokers are likely to be more vulnerable to COVID-19 due to fingers being in contact with lips, increasing the possibility of transmission of virus from hand to mouth. Smokers may have lung disease or reduced lung capacity which would greatly increase risk of serious illness.
 
Q: I want to quit smoking, what can I do?
A:
The Ohio Tobacco Quitline is available for FREE 1-800-QUIT-NOW (800-784-8669)
 
Q: When will restrictions be lifted? 
A:
Ohio is slowly reopening, for more infomration visit Responsible RestartOhio.
 
Q: What is being done to keep Ohioans safe during the restart?
A:
Ohio is reopening businesses in phases and will monitor COVID-19 data before taking subsequent steps. Testing for COVID-19 is being expanded and contact tracing is being conducted to monitor people who may have been exposed to COVID-19 patients. Open businesses and workplaces are required to follow several protocols to help prevent the spread of COVID-19. Further, efforts will continue to build Ohio’s supply of protective equipment for healthcare workers.
 
Q: What if I have to go to work?
A:
Whenever possible stay at least 6 feet from other people. Wear a face covering, wash your hands often, try not to touch your face, and frequently disinfect your work area with disinfecting cleanser. Don’t share equipment used near the face and don’t congregate in breakrooms or other areas.
 
Q: Is it safe to donate blood?
A:
Continue to donate blood if you are well and able. Blood centers have been by provided recommendations that will keep donors and staff safe, such as spacing donor chairs 6 feet apart, thoroughly adhering to environmental cleaning practices, and encouraging donors to make donation appointments ahead of time.
 
Q: Is food safe? Can I get COVID-19 from a person who handles my food?
A:
Currently there is no evidence of food or food packaging being associated with transmission of COVID-19. However, the virus that causes COVID-19 can spread from person-to-person. Food workers who are sick should stay home until they no longer pose a risk of infecting others. Anyone handling, preparing, or serving food should always follow safe food handling procedures, such as washing hands and surfaces often. It is also critical to follow the four key steps of food safety — clean, separate, cook, and chill — to prevent foodborne illness. For more information vist our Food Safety Page.
 
Q: Can I get COVID-19 from my pet? If I’m sick, can I make my pet sick?
A:
At this time, there is no evidence that animals play a significant role in spreading the virus that causes COVID-19. We do not know the exact source of the current outbreak of coronavirus disease 2019 (COVID-19), but we know that it originally came from an animal source. Based on the limited information available to date, the risk of animals spreading COVID-19 to people is considered to be low. We are still learning about this virus, but it appears that it can spread from people to animals in some situations. For more information visit the Centers for Disease Control and Prevention (CDC).
 
Q: Is it safe to travel internationally?
A:
For the latest updates, visit the U.S. Department of State and look for COVID-19 travel information along with standard travel advisories.
 
For answers to other COVID-19 questions, call the SCPH call center at (330) 926-5795.